Paper or e-mail remains today one of the main ways of communication between administration and communities, as well as between communities and various administrations. Therefore, mail is often a source of files and cases, even litigation and litigation. Managing incoming and outgoing mail from the order service as a whole is a real problem, control over which can be a guarantee of greater efficiency for any organization.
Optimization of office management software guarantees the best performance in terms of quality of service, uninterrupted flow of information and perfect tracking skills. It is within this framework that this project consists of creating a mail management application for the order service of the local center. The general organization of this report consists of four chapters: the first chapter presents the structure in which this project was implemented. The second chapter presents a preliminary study that described the current operation and manual operation before identifying the various difficulties encountered and proposing a solution. This chapter also focuses on functional and non-functional requirements, and also presents a case of global use. The third chapter is conceptual modeling: this is the stage of theoretical modeling of the application. The final chapter is entitled: Achievement that revolves around an implementation environment. It represents the programming language and tools used, as well as the interfaces of our application. My report will be completed with a general conclusion, which, among other things, will indicate possible prospects for the development of this project.
Sales software development. Enterprises use the latest information and communication technologies to benefit and provide the best possible customer service. They are increasingly developing software for sales and local sales automation. Indeed, the current context is conducive to the development of this type of solution (the multiplication of complex and autonomous mobile terminals, access technologies with greater bandwidth, etc.). In this manuscript, we present an integrated solution for sales, implemented as part of our graduation project. Our project consists of defining a computer solution that automates and optimizes local sales. For this, the company is trying to offer solutions related to the optimization and safety of the transportation, delivery and sales processes through the integration of innovative systems. We can find sales management solutions, but we still need them. Moreover, their cost is too high. In addition, field activity is not directly visible if there is no expansion. The problems identified in the field of field sales are numerous; we quote the following quotes:
• Delayed deliveries.
• Communication problems between the company and field agents.
• Double entry of information.
• Difficulties in finding information in real time (product catalogs, customer files).
• Poor distribution of agents in the field.For this, we offer a system sales software development. We have developed mobile sales management software that will automatically manage, among other things, supplies, customers and inventory. This system, combining traceability and mobility using the latest software and hardware technologies, consists of two modules: 1: enterprise resource planning: sales automation: field work automation, (field automation). General introduction. Network solution (back-office): for managing supplies, agents, customer orders, products, prices and overseeing tours and sales. Mobile solution (Front-office): this is the part that was entrusted to us for the development of a mobile application for sales in this area. It is also necessary to provide synchronization between the data exchange part. Finally, this manuscript consists of the following chapters:
• The first chapter presents the context of the project;
• The second chapter presents an analysis of the existing one in order to better define the needs and functions of our application;
• The third chapter is primarily the first part, which consists in collecting, analyzing and determining the needs of the user (functional needs and non-functional needs). The second part is devoted to application development: this is the stage of modeling our system.
• The fourth and final chapter provides a detailed description of the tools used to develop web applications, system architecture, and equipment for deploying applications.